Frequently Asked Questions

The short answer is No. However, agent's will be responsible for cancelling out their own files, getting the buyer's escrow back, and close out your compliance. 

No, we are a independent transaction coordinator company. We currently work with many agents in Florida, Alabama, and Texas. However, we are not in-house or owned by any brokerages, teams, or groups. 

No, I assist agent on a transaction coordinator capacity. Agents are responsible for negotiations.

Yes, we assist our agents with getting the required/requested addendum signed and get that sent to all parties. However, we do not write the addendums. Agent's may provide the exact verbiage and we will prepare and get that document to the appropriate parties.

No, you will be assigned 1 coordinator that you will work with on all your files.

Yes, as long as agent provides us with the listing agreement to verify and the MLS data form so we can use those informations to input the listing.

No, since we do not know anything about the property and can't make a visual "story" on the property, we rely on the agent to provide this as they've walked the property.

You submit the contract by forwarding over the final email with the executed contract, all applicable disclosures, addendums, and a fully completed MTC Intake email. The contract intake will be provided to you at the start of our business partnership.

Our primary system is Dotloop, agents can "add us as a team member" to those files or provide their credentials. Other systems that we know are: Appfiles, CB Desk, Compass, Docu-sign, Dotloop, Form Simplicity, KW Command, Skyslope, Total Brokerage, TransactionDesk, Realty Back Office, and this list continues to grow.

New Year Day (if on Weekday)

Martin Luther King Jr Day

Lunar New Year (Vietnamese New Year)

Presidents' Day

Good Friday

Memorial Day

Juneteenth

Independence Day

Labor Day

Columbus/Indigenous Day

Veterans Day

Thanksgiving Day AND Black Friday

Christmas EVE & DAY